Brief History

The inception of the company was in 2009 and in 2011 Auburn acquired 100% stake in the company with the vision to offer a complete, rounded IT learning experience.

What the company does

MetroRED is a BEE accredited company with a primary focus on mainframe enterprise training. We provide customised training and support to help IT professionals perform their tasks more effectively. We do not operate on a public schedule, ie. our training is tailored to your participant's needs, their work environment, and management's expectations.

Our Mission

To deliver the best possible training solutions and support to help our client’s personnel achieve their potential.

Our Values

• Long term customer relationships
• Top notch customer service
• Trust, integrity and honesty in all our relationships
• Technical and professional excellence

Our Business goals and objectives

Our goal is to provide software and hardware training to corporate companies in the private sector and public sector. To provide ongoing training solutions that meet the evolving needs of the market. Training, coaching and mentoring projects within organisations.

Our Approach

Our methodology centres around focused learning, derived from a gap analysis between the client objectives and pre-skills assessments, as depicted in the following diagram:

• Client Objectives

  Liaise with management to determine specific objectives and discuss expected outcomes.

• Pre-Skills Assessment

  We will conduct a pre-skills assessment for each delegate, and then identify the necessary skills needed based on client’s objectives.

• Define the skills gap

  We will continuously liaise with your Software Support Personnel to determine any skills gaps and expectations, and address those issues during the term of delivery.

• Formulate and deliver the best holistic training solution

  We will do skills transfer through instructor led teaching, coaching and mentoring.

• Assessments

  Our modules consist of continuous assessments for completion after each topic. A summative assessment will be conducted at the end of each formal training session.

• Evaluations

  Student evaluation forms will be completed after each delivery to determine whether the training achieved the desired outcomes.

• Feedback

  Effective feedback will be provided via monthly meetings with management. Progress reporting will be done as well as discussions on evaluation forms.

• Onsite coaching sessions

  Coaching done at your site, on your systems. This will ensure that the results of learning will be sustained after training is finished.